psl88 Privacy Policy

This Privacy Policy ("Policy") is issued by psl88 ("psl88", "we", "us", "our"), the operator of the online gaming and sports betting platform accessible at psl88.app (the "Platform"). psl88 acts as the data controller in respect of all personal data collected through the Platform.

This Policy explains what personal data psl88 collects from Pakistani players and other visitors to the Platform, why we collect it, how it is used and protected, with whom it may be shared, and what rights you have in relation to that data. This Policy is incorporated by reference into the psl88 Terms & Conditions.

By registering a psl88 account, making a deposit, or otherwise using the Platform, you acknowledge that you have read and understood this Policy.

psl88 collects personal data through different means and at different stages of your interaction with the Platform. The categories of data we collect include:

2.1 Registration & Account Data

• Full legal name and date of birth
• Pakistani mobile number (e.g., 03XX-XXXXXXX format) and/or email address
• Account username and hashed password
• Preferred language and notification settings

2.2 Verification (KYC) Data

• CNIC (Computerised National Identity Card) number and document image
• Proof of address documentation where required
• Payment method proof (e.g., screenshot of JazzCash, Easypaisa wallet, or bank account)

2.3 Financial Transaction Data

• Deposit and withdrawal amounts and timestamps
• Payment method identifiers (mobile wallet numbers, bank account references — not full card numbers)
• Transaction IDs and PKR balance history

2.4 Gaming & Betting Activity Data

• Game session logs, wager amounts, game outcomes, and win/loss records
• Cricket, sports, and casino bet history
• Responsible gaming tool settings (deposit limits, self-exclusion status)

2.5 Technical & Device Data

• IP address, browser type and version, operating system
• Device identifiers, screen resolution, and time zone
• Pages visited, session duration, and navigation path on psl88.app

2.6 Communications Data

• Support chat transcripts, email correspondence, and complaint records
• Survey and feedback responses where voluntarily submitted

psl88 uses personal data collected from Pakistani players for the following purposes:

Purpose	Data Categories Used
Account registration and authentication	Registration data, device data
Identity and age verification (KYC)	KYC data, registration data
Processing deposits and withdrawals	Financial data, KYC data
Providing casino games and sports betting	Gaming data, account data
Detecting and preventing fraud, money laundering, and cheating	All categories
Customer support and complaint resolution	Communications data, account data
Responsible gaming monitoring and enforcement	Gaming data, account data
Platform analytics and improvement	Technical data, gaming data (aggregated)
Compliance with legal and regulatory obligations	All categories as required
Sending account-related notifications	Registration data, communications data

psl88 does not use your personal data to serve third-party advertising or sell profiling data to external marketing organisations.

Where applicable data protection legislation requires a legal basis for processing personal data, psl88 relies on the following:

• Contract performance: Processing necessary to register your account, process transactions, and provide gaming services as described in the psl88 Terms & Conditions.
• Legal obligation: Processing required to comply with anti-money laundering requirements, age verification obligations, and other applicable regulatory duties.
• Legitimate interests: Fraud detection, platform security, responsible gaming monitoring, and internal analytics, where these interests are not overridden by your rights.
• Consent: Where you have expressly opted in to receiving promotional communications from psl88. Consent may be withdrawn at any time via your account settings.

psl88 does not sell your personal data. We may share data with the following categories of recipient, strictly to the extent necessary for the described purpose:

• Payment processors: JazzCash, Easypaisa, HBL, UBL, Meezan Bank, Bank Alfalah, Visa, Mastercard, UnionPay, and crypto payment gateways — to process deposits and withdrawals.
• Game providers: Pragmatic Play, PG Soft, JILI, Evolution, and other certified studios — to authenticate your session and record game outcomes.
• Identity verification services: Third-party KYC providers used to verify CNIC and proof of address documents.
• Fraud & AML screening: Specialist compliance service providers that screen transactions for suspicious activity.
• Regulatory and legal authorities: Where psl88 is required to disclose data by applicable law, court order, or regulatory direction.
• Hosting & infrastructure providers: Cloud hosting and CDN service providers that process data solely on our behalf under data processing agreements.

All third-party processors engaged by psl88 are subject to contractual obligations to process data securely and only for the specified purpose.

psl88 uses cookies and similar technologies (local storage, session tokens) on the Platform for the following purposes:

• Essential cookies: Required to maintain your login session, store your PKR balance state, and ensure secure navigation. These cannot be disabled without affecting Platform functionality.
• Functional cookies: Remember your preferences such as language settings and "Remember Me" login options.
• Analytics cookies: Collect aggregated, anonymised data about page views and user flows to help psl88 improve the Platform experience. No personal identity is associated with this data.

psl88 does not place third-party advertising or social media tracking cookies. You may adjust your browser settings to block or delete cookies, but note that disabling essential cookies will impair your ability to log in and use the Platform.

psl88 retains personal data for as long as necessary to fulfil the purposes described in this Policy and to comply with applicable legal obligations. In practice:

• Active account data is retained for the duration of the account relationship.
• Financial transaction records are retained for a minimum of five (5) years following the transaction date in accordance with standard anti-money laundering record-keeping requirements.
• KYC documentation is retained for a minimum of five (5) years from the date of verification or account closure, whichever is later.
• Support and communications records are retained for three (3) years from the date of the last interaction.
• Following permanent account closure, personal data is pseudonymised or deleted where retention is no longer required by law.

Subject to applicable law, you have the following rights in relation to your personal data held by psl88:

• Right of access: Request a copy of the personal data psl88 holds about you.
• Right to rectification: Request correction of inaccurate or incomplete personal data.
• Right to erasure: Request deletion of your personal data where retention is no longer necessary, subject to legal retention obligations.
• Right to restrict processing: Request that psl88 limits the use of your data in certain circumstances.
• Right to data portability: Request a structured, machine-readable copy of data you have provided to psl88.
• Right to withdraw consent: Where processing is based on consent (e.g., marketing emails), withdraw consent at any time via your account settings.

To exercise any of the above rights, contact psl88 support at [email protected]. We will respond within 30 days of receiving a valid request. Identity verification may be required before actioning certain requests.

psl88 implements technical and organisational measures designed to protect personal data against unauthorised access, loss, alteration, or disclosure. These include:

• 256-bit TLS/SSL encryption on all data transmitted between your browser and psl88 servers.
• Hashed storage of passwords — plaintext passwords are never retained.
• Role-based access controls limiting staff access to personal data on a need-to-know basis.
• Two-factor authentication available for all psl88 player accounts.
• New device and location login alerts sent to registered Pakistani mobile numbers or email addresses.
• Regular security assessments of Platform infrastructure.

No system is entirely immune from security risk. In the event of a data breach that is likely to result in a risk to your rights, psl88 will notify affected users in accordance with applicable legal requirements.

The psl88 Platform does not include links to external third-party websites. Game content within the Platform is delivered through embedded integrations with certified game providers and does not redirect users to separate external sites. psl88 is not responsible for the privacy practices of any third party.

psl88 may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or Platform functionality. Material changes will be communicated to registered players via email or in-platform notification prior to the effective date. The current version of this Policy is always accessible at psl88.app/privacy-policy. Continued use of the Platform following any update constitutes acceptance of the revised Policy.

If you have questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data by psl88, please contact our support team:

Email: [email protected] (plain text — not a clickable link)
Support channel: 24/7 live chat at psl88.app
Response time: Within 2 business days for privacy-related requests; within 30 days for formal data subject requests.